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EV Charging FAQ’s

All your questions answered about installing commercial and domestic EV chargers at your home or business.

What is the difference between AC and DC power?

There are two different types of power that can be used in electric vehicles. They’re called alternating current (AC) and direct current (DC). The electricity coming from the grid is always AC, however for batteries to store the power it must be converted to DC. That’s why most electronic devices have a converter built into the plug and although you may not realize it, every time you charge your phone, the plug is converting the power from AC to DC for you.

AC Charging for electric vehicles

When it comes to electric vehicles, there is a converter built inside the car, this is known as the ‘onboard charger’ though it’s really a converter. It converts the power from AC to DC and then feeds that power to the car battery. This is the most common type of power found for electric vehicles today.

DC Charging for electric vehicles

As we have learned, power from the grid is always AC. The main difference between AC charging and DC charging is the location where the AC power gets converted; inside or outside of the car. Unlike AC chargers, the DC charger contains the converter inside the charger itself. This means the charger can directly feed the battery on the car as it converts the power already. DC chargers are bigger, faster and a very exciting breakthrough when it comes to electric vehicles as it makes charging your vehicle a lot faster.

What is Fast Charging?

Any vehicle or charger which is capable of charging from 7kW to 22kW can be referred to as fast charging. They can charge the typical Battery EV within 8 hours (depending on battery size).

While 22kW chargers do charge faster than 7kW chargers, they require a 3-phase connection which is less common in the average domestic property.

Will an EV charger increase my electricity bill?

Yes, but not by much at all, and this is often offset by the reduced or removed fuel costs. There are also a number of electric car energy tariffs offered by electricity providers which can help you save even more money.

What are the benefits of installing EV charge points?

There are many benefits to installing commercial EV chargers, including:

Reduced carbon footprint: Commercial EV chargers can help businesses reduce their carbon footprint by replacing gas-powered vehicles with electric vehicles.

Cost savings: Electric vehicles are cheaper to operate than gas-powered vehicles, so businesses can save money on fuel costs by switching to EVs.

Improved public image: Businesses that install commercial EV chargers can improve their public image by showing their commitment to reducing emissions.

Increased footfall: EV chargers can attract new customers to businesses, as people are more likely to visit businesses that have EV chargers.

Additional revenue stream: Businesses can generate additional revenue by charging for use of their commercial EV chargers.

Is there a business grant available?

The EV charge point grant provides funding of up to 75% towards the cost of installing electric vehicle smart charge points at domestic properties across the UK. It replaced the Electric Vehicle Homecharge Scheme (EVHS) on 1 April 2022.

How long will it take to install an EV charger?

The time it takes to install a commercial EV charger will vary depending on the type of charger and the size of your business. Some chargers can be installed in as little as a few hours, but if you require multiple chargers it may take longer.

Do different EVs require different chargers?

Many rapid chargers have two cables providing the two most popular rapid charge connectors (CHAdeMO and CCS) so you simply select and use the one that fits your EV.

How much can I charge customers for using my EV charge point?

EV chargers are a great way to generate additional revenue for your business. The rate you set is totally up to you.

How long does it take for employees to charge their vehicles?

This will depend on many things, we can offer a detailed explanation to help you decide which charger would be most suitable for your business.

What Kind of Commercial Charging Station Do I Need?

The type of commercial charging station you need will depend on the number of EVs you plan to charge, as well as the amount of space you have available. Level-one chargers are the slowest but require the least amount of power, making them ideal for businesses with limited space and a small number of EVs. Level-two chargers are faster and require more power, but can be used to charge multiple EVs at once. Level-three chargers are the fastest but require the most power, making them ideal for businesses with a large number of EVs.

Do I need permission to install a commercial EV Charger?

You will not need permission if you own the property/land where the charger will be installed. If you rent or lease the property/land, you may have to get consent from your landlord. You are, however, required to use an approved and suitably qualified EV charger installer.

What’s the difference between a three-pin plug and a wall-mounted charging system?

A three-pin plug is the most basic and the slowest type of EV charger, and can be plugged into any standard UK socket. A wall-mounted charging system is more permanent, and must be installed by a qualified electrician. Wall-mounted chargers are also more powerful, so they can charge EVs faster than three-pin plugs.

How much does it cost to charge an EV?

The cost of charging an EV will depend on the type of charger you use, as well as the electricity tariff you’re on. Home charging on your own EV charger is invariably the least expensive option. However, some commercial chargers are offered free of charge to their business customers. Equally, if you are charging on a publicly available fast charger, on the motorway e.g. these are likely to be the most expensive option, but this will depend on circumstances and how much the individual operators charge.

Can EV chargers be installed outside?

Yes, all our EV chargers can be installed outside and inside.

Can EV charger cables be stolen?

No, with Project EV’s new cable lock feature the cable is locked securely in place at your car and the charger to prevent theft.

Is EV charging at Tesco free?

Most Tesco’s did offer free charging at their 7KW chargers, however this has all changed as of 1st November 2022 when Tesco has introduced new rates.

Can I charge my electric vehicle with solar panels?

Yes, if you’re at home and plug your vehicle in you can charge your electric car from your solar panels as our Project EV chargers are solar compatible.

Can I have an electric charger without Wi-Fi?

The Project EV chargers do not require Wi-Fi to be used, Wi-Fi or a 4G charger is only required if you wish to use the Project EV app with your charger.

Are EV charging points free?

Some supermarkets and local shops offer free charging as an incentive for you to shop with them these free charge points can be found via apps like zap map.

Can I use a 3 pin plug to charge my electric motorcycle?

Yes, you can use a 3 pin plug to charge your electric motorcycle from your home. However we wouldn’t recommend this as the plug could over heat if left for long periods of time.

Are there many electric motorcycles?

Although not as popular as electric cars there are a few manufacturers bringing our electric motorcycles, these include: BMW, Harley-Davidson, Zero, Super Soco, Lexmoto and Silence to name but a few.

How do I charge an electric motorcycle?

Most electric motorcycles use either Type 2 or CSS sockets. This means you can use the same charger that you use for your electric car to charge an electric motorcycle.

How long will it take to charge my electric motorcycle?

Using on of our 7.3kW fast chargers, will charge your electric motorcycle at around 30 miles a range for every hour. A rapid charger could get you to an 80% charge in around 20 minutes (dependent on bike and ChargePoint).

How often should I charge my electric motorcycle?

This will depend on how often you use it, how big the battery is in the motorcycle and what the range of the bike is.